Frequently Asked Questions

General

General

Q. Can I use Email Marketer to send SPAM (unsolicited bulk email)?

No. Absolutely not. Spam is untargeted advertising. Email Marketer End User License Agreement prohibits using Email Marketer for spam. If you want to spam, please go elsewhere. Follow the link http://www.nesox.com/en/email_marketer_antispam.asp for more information.

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Q. How can I get opt-in lists for email marketing?

You can use Email Marketer's list manager feature to build your own opt-in lists, it's very easy.

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Q. Is your online order form secure?

Yes, it is 100% secure.

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Q. Do I have to pay for the upgrades?

No! All upgrades are free to our software registered users.

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Q. Is tech support free?

Yes! It's free for all.

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Q. What happens after I send in the order?

You will receive an email confirming your order shortly after sending the online order form. Then, within 24 hours, you will receive a second email with your registration name, company, code, and instructions to get started!

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Q. Is Email Marketer "Spyware"?

Email Marketer does NOT collect user information. It respects the user privacy and security. Email Marketer can eventually send and receive ID packets to nesox.com. For the sake of privacy, no information on the user will be provided to nesox.com. No e-mails will be sent you regarding your Email Marketer usage. The only purpose for this is so that nesox.com can inform (through a prompt that will appear when open Email Marketer) you about new upgrades to your Email Marketer version. You may choose to download it or not. We won't bug with numerous questions and insistence - The prompt will only appear when there are upgrades to the software; NOT every time you open the program. In fact, we don't even know who you are when you use Email Marketer.

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Q. I have other questions not listed here, how can I get help?

Please read this FAQ / Help carefully. If you still have questions, please visit our website or consult with us. Click here to look for more information of support.

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