Frequently Asked Questions

Installation

Installation

Q. Can my computer run Email Marketer?

To install and use Email Marketer, please make sure that you use the following hardware and software platform.

- Pentium 133 MHz or higher processor
- At least 32MB of available RAM
- At least 7MB of free disk space
- Operating System: Microsoft Windows 98/NT/ME/2000/2003/XP/Vista
- TCP/IP based Internet network connection
- Microsoft Internet Explorer v5.0 or above

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Q. To run Email Marketer, need I install any third-party software?

If your operating system is Microsoft Windows 98, to install and use Email Marketer, you should have MDAC (Microsoft Data Access Components) and JET (Microsoft Jet Components) installed on your system. You can download MDAC from Email Marketer downloads page. (When using Windows ME/XP/2000/2003/Vista you don't need to install anything. All required drivers are already installed.)

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Q. Is the version I am using the latest?

You can check for new version or updates by selecting menu: Help | Check For Update.

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Q. Should I uninstall the previous version before upgrading to a new version of Email Marketer?

No, you don't have to. Email Marketer installer will upgrade itself automatically as long as the install path is same as that of the previous version.

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