Frequently Asked Questions

Reports

Reports

Q. Are these reports instant and in real time?

Yes.

Top

Q. Is there a way for me to find out who opened my email?

Yes. For Business Edition with tracking service, when you send an HTML format message, you can keep track of who open it.

Top

Q. Can I find out how many people opened my email on a specific day after my message had been out?

Yes. The "Overall Responses and Results by Date" report shows you how many emails were opened by the recipients each day, and shows you that daily number as a percentage of the total number of emails opened to date.

Top

Q. Can I track which link users clicked in my newsletter?

Yes, but limits to the Business Edition. You can learn which link generated the most interest with the "Overall Responses and Results by Link" report. It lists all the URLs you used in your campaign, how many times each link was clicked, and how many clicks each link got as a percentage of total click-throughs.

Top

Q. Can I view the list of email addresses which failed to be sent and why they failed to be sent?

Yes. Email Marketer offers error code and error message for each failed mail.

Top

Q. Can I sort the list and messages in report?

Yes. Click the header of the report table.

Top